Trace a real job
We follow the work through every person, document and system it touches.
The Operations Audit
Find where the working week really goes.
A fixed-price, measured look at the work behind your business — followed by a written report you keep, including when the honest recommendation is to buy nothing.
Independent by designThe report does not have to recommend us
Measured, not rememberedTimings, logs and exports where available
Useful whoever buildsWritten for handover, not vendor lock-in
What actually happens
We follow the work, not the organisation chart.
The visit traces a real job from arrival to invoice. The aim is to find the repeated handling and lost minutes that are too small to complain about and too frequent to ignore.
Measure each handling point
A stopwatch for human tasks; a log or export where that gives the firmer number.
Grade the evidence
Every finding is marked High, Medium or Low according to how it was established.
Sort the lost time
Each finding goes into one of the same six automation shapes, so it can be compared.
Close every gap
A missing measurement, rate or confidence grade blocks the visit from being signed off.
The report you keep
A decision document, not a disguised proposal.
The report is written so a co-director can understand it and another supplier can build from it.
Arithmetic you can challenge
No black-box savings number.
Every hours figure uses the same visible calculation and the real loaded rate for the role doing the work.
minutes × times per week × 4.33 × people ÷ 60
= hours per month
Recoverable time is then discounted against what automation realistically achieves for that type of work. The discount is printed. A smaller credible number is more useful than a large promise nobody believes.
Repeatable evidenceA log, an export or two timings on separate days.
Useful evidenceOne timing or two independent accounts.
A stated limitAnything weaker is labelled rather than quietly averaged in.
What we will not do
The boundary is part of what you are buying.
Automate an unwritten rule
If pricing logic lives in one person’s head, it needs documenting and agreement before software copies it.
Replace something healthy
A working core system is an asset. Connecting two gaps around it may be better than a migration.
Recommend AI when ordinary software wins
Most wasted time is not an AI problem. When a smaller automation is better, it ranks above Cortex.
Questions people actually ask
Before you book the audit.
Why charge when other suppliers survey for free?
A free audit is normally paid for by what it recommends. Charging for ours buys the independence to finish with buy nothing when that is the right answer.
What if the honest answer is that we do not need you?
Then the report says so. You still keep a measured picture of where the hours go and what is not worth pursuing.
Do you need access to our systems?
Not to connect or change anything. We work from what we can watch and exports you can provide; nothing is installed during an audit.
Will it disrupt the team?
We follow work people were going to do anyway. We measure the process, not individual performance.
Must we use Inferred afterwards?
No. The report is yours and is deliberately written so another supplier can use it.
How do we know the savings are not inflated?
Every figure carries its method and confidence grade, and the arithmetic is printed so you can check it.
Start before spending
Use the free call to decide whether the £895 audit can pay for itself.
If it cannot, we will tell you before you commission one.