Business Systems
Built in Horsham for SMEs across Sussex and Surrey. Quoting, jobs, stock, collections, compliance paperwork. When no off-the-shelf product fits how you really work, we build the system that does — on the web, on tablets in the field, or both, talking to one server you control.
Built to be inheritedAnother engineer can pick it up
Fixed priceMeasured scope, agreed in writing
Twenty years of thisWeb, database and embedded systems
Plain-English definition
Not a website and not a spreadsheet. It is where the enquiry becomes a quote, the quote becomes a job, the job becomes an invoice, and somebody can answer “where is it?” without ringing round. Most firms have one. Plenty are running it on paper, memory and four spreadsheets that only agree on a good day.
Off the shelf first. Bespoke only when it does not fit.
If a product on the market does the job, buying it is cheaper than commissioning anything — and we will say so. Bespoke earns its place when the way you work is the reason customers choose you.does a product fit? → buy it | does it nearly fit? → connect it | neither? → build it
What we build
Most commissions are one of these. The honest version of each includes the case for not doing it, because that is the conversation you want before the money is committed rather than after.
Quoting, job sheets, works orders, stock, scheduling, collections and the compliance paperwork attached to them — one record moving through the stages your business actually has.
Capture at the place the work happens — a collection, a delivery, an inspection, a goods-in check — instead of on a pad that gets typed up hours later.
Two pieces of software you intend to keep, and the one piece of information they will not pass between them without a person in the middle.
Account customers placing orders, checking prices, tracking jobs or downloading their own paperwork, instead of emailing someone who then keys it in.
Information trapped in PDFs, emails, scans and spreadsheets, turned into records something can actually query.
An old application still doing its job, an Access database nobody dares touch, or a spreadsheet that has quietly become critical infrastructure.
Systems that work away from the desk
Drivers, fitters, collectors, inspectors and warehouse staff are not sitting at a PC. So the job gets written on a pad, brought back and typed in — the same information entered twice, hours late, by somebody who was not there. That is the single most common thing we are asked to fix, and it is one system in three places: a device where the work happens, a server that holds the truth, and the office screens that need it now.
No second keying, and no waiting for the van to come back
Find your workflow
Each page explains the work, the existing software we would check and a sensible first project.
Build quotes from approved rates and carry the accepted revision into the job.
Collect enquiries, drawings and missing information for estimator review.
Connect artwork approval, workshop progress and installation details.
Carry confirmed specifications through proof approval and job tickets.
Keep works orders, drawing revisions and quality evidence together.
Capture visits and collections on a tablet, including when there is no signal.
Match deliveries, capture discrepancies and send checked records to the stock system.
Turn incoming orders into checked drafts for your existing system.
Understand the existing rules and rehearse the data move before changing systems.
For local projects, see our work across Sussex and Surrey.
The parts that are actually hard
A remote component is not a phone-shaped version of the website. These four are where field systems fail, and they are the reason this work is worth commissioning properly.
We have built exactly this: collection drivers who used to fill in carbon-copy books and key the same lines into a PC on return now record each collection on a tablet at the customer's premises, with the office holding it minutes later. The old process was the site's first shape of wasted time — typing it in twice — with a half-day delay attached.
Where it runs
Field devices have to reach the system from outside your building, and there is more than one honest way to arrange that. We will tell you which one your situation argues for and what each costs to keep running.
The evidence
A Sussex sign maker's quote, job sheet and invoice system went live in 2005 and is still used every working day. We did not host it, licence it back to them or charge them a fee to keep it switched on. That is what owning a system is supposed to look like, and it is the standard the rest of this page is written against.
Safe to buy from a small supplier
Questions people ask
Related, but a different purchase. Automation removes a repeated task from a process you already have. A business system is the process — the place the work is recorded and moves through its stages. Many projects start as one and turn out to be the other, which is what the audit is for.
Yes, and that is often the point. We build web applications that install to the home screen of an iPad or Android tablet, keep working when the signal drops and send the work through when it returns. The office sees the same records on a PC.
Usually we do not need to. A web application that installs to the home screen behaves like an app, updates without an app-store review and runs on both platforms from one codebase. Where a job genuinely needs native hardware access we will say so and price it honestly rather than pretending the web can do everything.
That is normally the requirement, not a bonus. Typical connections are Microsoft 365, Sage, Xero, SQL Server, Access, CRM, e-commerce and EPOS platforms, and the spreadsheets between them. Replacing what works is the last resort, not the first proposal.
Yes. Source code and documentation are included so another engineer could support it, and the right to take it elsewhere is written into the terms.
That is the right question to ask any small supplier. The answer is architectural rather than reassuring words: you hold the code, the documentation and the data, the system does not check in with us to keep running, and nothing we build expires if you stop paying us.
Fixed price, quoted from measured scope. Builds start from £1,495, and larger systems are quoted in stages so each one delivers something usable. See the full pricing path.
Across Sussex, Surrey and the South East from Horsham, on site where the work needs to be seen in person. See the areas we serve.
Wholesale and distribution
Explore all wholesale systems, automation and private AI.
Start with the job, not the specification
You do not need a written brief. Tell us what gets written down, where it gets typed in again and who is waiting for it — that is enough to say whether this is worth quoting.