The discrepancy is found twice
Warehouse staff mark the delivery note; office staff discover the same shortage later when the document reaches a desk.
On-site systems engineering · West Sussex
Keep orders, stock and exceptions moving at Manor Royal speed.
In a high-throughput operation, the costly moments are rarely the standard ones. They are the short delivery, the missing certificate and the changed promise nobody saw. We build the system layer that makes those exceptions visible while there is still time to act.
In the room, not just on a callAudit, install and training on site
Fixed scope before codeBuilds from £1,495
Yours when it is builtSource, documentation and a written exit
Where margin quietly disappears
The expensive part is usually between the systems.
For logistics, distribution, freight, aviation-supply and manufacturing teams, the work itself is rarely the whole problem. The drag sits in the handover, the exception and the information somebody has to reconstruct before the next person can move.
The exception has no owner
A held order is visible in one system, the reason is in an email and the customer promise lives somewhere else.
Supplier paperwork trails the stock
Confirmations, certificates and customs documents arrive on different channels and are matched by hand.
Why this matters locally. Manor Royal is a 540-acre business district with more than 600 businesses and around 30,000 jobs. Its scale and sector mix create a practical systems challenge: warehouse, transport, office and customer teams all need the same operational truth, but they need it in different forms and at different moments.
Local economic context: Manor Royal BID: The Place →What changes after the build
Less chasing. Earlier decisions. A customer answer you can stand behind.
The point is not another interface. It is a dependable operational record that reaches the person who needs it while the decision is still useful.
A sensible first project in Crawley, Manor Royal & Gatwick
One inbound delivery, followed from bay to available stock.
Start where physical work and office records most often part company. One bounded goods-in workflow can prove the value without replacing the WMS, stock platform or ERP you intend to keep.
We test with the people doing the work, including awkward cases. If an existing product already solves it properly, we will recommend that instead of a bespoke build.
Evidence before reassurance
The first business system we built is still in daily use after twenty-one years.
A Sussex sign maker's quoting, job and invoice system went live in 2005. They own it. It does not stop if they stop paying us, and it was built to be understood by another engineer. That is the standard we bring to local work now.
Safe to buy from a small local supplier
The exit is designed in.
- Source code and documentation included
- Your data exportable in a usable format
- No licence check needed to keep running
- Optional support, not a permission fee
- Direct access to the engineers who built it
Choose the right starting point
You do not need to diagnose the answer before contacting us.
Bring the operational problem. We will tell you whether it needs measurement, a focused connection, a business system or no custom build at all.
Operations Audit
Map one workflow, expose the actual cost and receive a prioritised implementation brief.
Fixed price · £895Explore the audit →Systems & automation
Connect dependable tools or build the operational application your business genuinely needs.
From £1,495Explore business systems →On-premises AI
Search and use company knowledge on hardware you control, with sources shown.
From £4,950Explore private AI →Before you invite us in
Questions local teams ask.
Do you visit businesses in Crawley, Manor Royal & Gatwick?
Yes. Crawley, Manor Royal, Three Bridges, Horley, Gatwick and the wider Gatwick Diamond, with on-site work from our Horsham base. Discovery, process mapping, installation and training can all happen at your premises.
Can you work with the software we already have?
Usually, yes. We keep dependable products and connect the missing route through supported APIs, databases or controlled imports. Replacing a working system is the last proposal, not the first.
Do we own a bespoke system after it is built?
Yes. Source code, documentation and a usable route to your data are included. The system does not need to check in with Inferred to keep running, and optional support is not a permission fee.
Can private AI keep our documents on site?
Yes. Where confidentiality requires it, models and document indexes run on hardware in your building. Access follows your rules and answers show the source material used.
What does a first project cost?
A fixed-scope Operations Audit is £895. Focused automation and bespoke business-system builds start from £1,495, while private AI installations start from £4,950. The scope and price are agreed before build work begins.
How quickly can we tell whether the idea is worthwhile?
A first conversation and one representative example are normally enough to judge fit. If the problem needs measurement, the Operations Audit produces a prioritised brief without committing you to a build.
Also working nearby
Crawley, Manor Royal, Three Bridges, Horley, Gatwick and the wider Gatwick Diamond, with on-site work from our Horsham base.
A useful first conversation
Bring one recent delivery that created three conversations.
A delivery note, the discrepancy and the eventual customer update will show us more than a generic requirements document ever could.